PRIVACY POLICY

Last Updated: October 31, 2026

1. Introduction

At Shark Bloxx, we respect your privacy and are committed to handling personal information responsibly.

This Privacy Policy explains how information may be collected, used, stored, and shared when you visit https://sharkbloxx.com or purchase products through our website.

By using our website, you acknowledge that you have had the opportunity to review this policy.

2. Information We Collect

Depending on how you interact with our website, we may collect the following information.

Personal Information

Information you voluntarily provide, including:

• Name.
• Email address.
• Contact information.
• Billing information, where applicable.

Order Information

Information related to your purchases, including:

• Order numbers.
• Products purchased.
• Transaction amounts.
• Purchase dates.
• Payment status.
• Delivery information.

Gaming Information

Some products may require a gaming username or other recipient information to complete delivery.

We only request information reasonably necessary for the relevant order.

We do not require your personal email password or two-factor authentication codes for ordinary order processing.

Technical Information

When you visit our website, certain technical information may be collected automatically:

• IP address.
• Browser type.
• Device information.
• Operating system.
• Pages visited.
• Access dates and times.
• Website interaction data.

Customer Support Information

Messages, screenshots, attachments, and other information you voluntarily provide when contacting our support team may also be collected and retained.

3. How We Use Your Information

We may use collected information to:

Process Orders

Confirm payments, manage purchases, and deliver digital products.

Provide Customer Support

Respond to questions, investigate order issues, and resolve customer complaints.

Maintain Website Security

Detect suspicious activity, prevent fraud, and protect our systems.

Improve Our Services

Understand website performance and improve the customer experience.

Meet Legal Obligations

Comply with applicable laws, regulations, and legitimate legal requests.

Communicate With Customers

Send important order notifications, service updates, and promotional communications where permitted by law.

4. Legal Basis for Processing

Where required by applicable data protection legislation, personal information may be processed based on:

• Performance of a contract.
• Compliance with legal obligations.
• Legitimate business interests, where permitted.
• Your consent, where required.

When processing relies on consent, you may withdraw that consent where applicable.

5. Sharing of Information

We may share information with third-party service providers when necessary to operate our website and provide our services.

These providers may include:

• Payment processing services.
• Website hosting providers.
• Authentication and security services.
• Customer support platforms.
• Fraud prevention services.
• Analytics providers, where enabled.
• Advertising providers, where enabled.

Information is shared only as reasonably necessary for the relevant business purpose or legal obligation.

We do not sell personal information as a standalone business activity.

6. Payment Information

Payments made through Shark Bloxx may be processed by independent third-party payment providers.

Payment providers handle transaction information according to their own security practices and privacy policies.

The specific payment information available to Shark Bloxx depends on the payment methods and providers integrated into our website.

Customers should review the applicable payment provider's privacy policy for further details.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Maintain login sessions.
• Remember preferences.
• Support shopping cart functionality.
• Improve website performance.
• Protect against fraudulent activity.
• Measure website usage.
• Support advertising activities, where enabled.

Certain cookies are necessary for website functionality. Other cookies may require your consent under applicable law.

Please refer to our Cookie Policy for further information.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy.

Retention periods may depend on:

• The type of information collected.
• The duration of your account.
• Order and transaction records.
• Fraud prevention requirements.
• Legal and accounting obligations.
• Ongoing disputes or investigations.

When information is no longer required, we take reasonable steps to delete or anonymize it, where appropriate and legally permitted.

9. International Data Transfers

Shark Bloxx may use service providers that process or store information in countries different from your country of residence.

Where required by applicable law, appropriate safeguards will be used to protect personal information during international transfers.

10. Your Privacy Rights

Depending on your location and applicable legislation, you may have the right to:

• Request access to your personal information.
• Correct inaccurate information.
• Request deletion of certain information.
• Request a copy of your information.
• Object to certain processing activities.
• Request restrictions on processing.
• Withdraw consent where applicable.
• Submit a complaint to the relevant data protection authority.

To exercise an applicable privacy right, contact us through the support channels available on our website.

We may need to verify your identity before processing your request.

Certain information may need to be retained to comply with legal obligations or resolve legitimate disputes.

11. Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, alteration, or disclosure.

However, no online service can guarantee absolute security.

Customers should also take appropriate steps to protect their accounts and personal credentials.

12. Children's Privacy

Our purchasing services are intended for individuals who have the legal capacity to make purchases under applicable law.

Where a customer is a minor, parental or guardian involvement and authorization may be required.

We do not knowingly collect personal information from children in violation of applicable legislation.

If you believe that a minor has provided information to us unlawfully, please contact our support team.

13. Third-Party Websites

Our website may contain links to third-party websites and services.

These external services operate independently and may have their own privacy practices.

We encourage customers to review the privacy policies of external services before providing personal information.

14. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, data practices, or legal obligations.

The most recent version will always be published on this page.

15. Contact

For privacy-related questions or requests, please contact us through the support channels available on our website.

Store: Shark Bloxx
Website: https://sharkbloxx.com